In April, we will be launching the Canplay Casino service for you in Ontario, a new site that is officially regulated by the Government of Ontario.

Yes! Until our Ontario site launches, you will still be able to safely and responsibly play on CanPlay Casino.

Once the Ontario site launches, you will still have access to your old account to login and withdraw, but will be restricted from wagering in your old account if you are located in Ontario.

Once the Ontario site goes live, you will be able to transfer your account. At that time, you can login with your current credentials, then you’ll get a prompt to update your information and your Ontario account will be instantly created for you. There may be some cases where we will ask for supporting documents, such as photo ID and picture, to verify your identity.

Your balance and bonuses will be transferred over to your new account. Any remaining funds may be cashed out.

You will continue to have access to your old account. You will have the ability to login and withdraw but will be restricted from wagering in your old account if you are located in Ontario.

Two options:

1. Once you create a new Ontario account, your cashable balance will automatically be transferred over to your new Ontario account, in which you may withdraw or play your balance.
2. You may withdraw your cashable balance from your original CanPlay account.

Bonus winnings and current restricted deposits will be converted into cash and automatically transferred to your new account. Any bonuses that have not been played through will be transferred over into your new account.

New bonuses will be waiting for you in your newly created Ontario account.

TBD

Yes! New and most of the current promotions will be available for you in your Ontario account.

CanPlay Ontario will be launching new games weekly. You will have to log in to see them all!

Sports betting will cease to operate in Ontario once the new site goes live.

CanPlay Ontario will continue to offer the same banking methods along with new methods to fund your account.